Refund policy

🔄 Refund Policy

We want you to feel confident shopping with KardiHub.

📌 Refund Eligibility

  • Requests must be made within 7 days of delivery
  • Proof is required (photos/videos, tracking number)

📌 Refund Types

  • Full refund → Lost or completely unusable items
  • Partial refund → Minor damage or usable products
  • Replacement → Wrong item, defective product

📌 Non-Refundable Cases

  • Change of mind
  • Incorrect address provided
  • Minor issues not affecting product use

📌 Processing Time

Refunds are processed after review and may take:

  • 3–10 business days to reflect in your account

📦 Return Policy

We accept returns under limited conditions.

📌 Conditions

  • Item must be unused and in original condition
  • Return request must be approved first

📌 Return Shipping

  • Customers are responsible for return shipping costs
  • Returns are sent to our overseas warehouse

⚠️ International returns may be costly and take longer.